Testimonials & Case Studies

Case Study — High Volume, High Value Rebate Programs

Large Consumer Electronics Company Chooses TouchPoint Promotions to Manage High Volume, High Value Rebate Programs

The Client: Global manufacturer of consumer electronic devices

The Challenge:
  • Manage high-volume, high-value rebate programs simultaneously from front-to-back-end
  • Simplify the process and bring efficiencies to execution (including IT support and reporting)
  • Reduce costs of programming
The Solution:
  • TouchPoint Promotions executes multiple rebate programs for this client at any given time with retail partners (from Fortune 500 chain outlets to independent Mom and Pop shops)
  • Model validation ensures that high-value rebate requests match the offer, model, and promotion terms and conditions
  • Utilizes TouchPoint Promotions Customer Service to handle consumer inquiries
The Results:
  • TouchPoint Promotions provides comprehensive fulfillment services from complex data entry and validation to printing and delivery of rebates, consumer care call center and reporting
  • TouchPoint Promotions maximizes efficiencies that simplify the process, reporting and reduces costs through innovative technology